Delivery and FAQs

Everything you need to know about delivery, returns and discount information.

How much is delivery?
  • 1st Class Royal Mail – £2.95
  • 2nd Class Royal Mail – £1.95
  • FREE DELIVERY – Spend over £30 and pay no delivery charges.
When will my order arrive?
Orders are picked, packed and dispatched within three working days of receiving your order so please allow for 3 full working days processing time (Don’t include weekends or days we are closed for seasonal holidays). After this, you will receive an email notification notifying you of the dispatch of your order.
Delivery times after this email are as follows:
  • If you selected 1st class delivery – allow 1 – 3 working days for your order to arrive
  • If you selected 2nd class delivery – allow 2 – 5 days working days for your order to arrive
Do you ship internationally?

Please note we have temporarily suspended our international delivery service for now. We are continually reviewing this.

What is the latest covid situation regarding deliveries?

Due to the rise of Omicron cases, please consider disruption that may arise causing delays from Royal Mail with staff shortages due to Omicron. You can check the status of Royal Mail here.

We are currently accepting orders and dispatching orders on time. We continue to practice daily advice from the UK government. It is always best to order ahead of when you need your order to avoid any disappointment, as delivery times may be affected by the ever changing pandemic.

What payment methods do you accept?

You can make payment via most major credit and debit cards via our stripe platform, or by paypal if you prefer.

Do you offer any discount codes?

From time to time we have offers live using discount codes so sign up to our newsletter here so you never miss our latest offer.*

* Please note there are a few restrictions: discount codes can’t be used on boxed gifts, or alongside a a free delivery offer or another discount code or an existing % discount offer (for example: our earring card discount offer or bundled discount offer).

Can I return my order?

Firstly, thank you for shopping with Weddings Gifted! We are an independent business that aims to put you at the heart of everything we do. We understand though that sometimes things aren’t as expected or that you simply may change your mind. If that’s the case – yes you can return an item! The first step is to get in touch with us with your order number and a little information about your return and we’ll be happy to help. 

What is your returns policy?

Our Policy

Items can be returned within 30 days from the date your order was placed, provided the products are complete and in an unused / undamaged condition. If we believe the items have been used we may be unable to return the cost of the items.

Currently, the cost of delivery to return an item will be covered by the customer. When returning items, remember to ask the post office / courier for a proof of postage certificate. You can return items to Weddings Gifted, 272 Bath St
Glasgow, G2 4JR.

We are unable to exchange items. 

Non-refundable and non-returnable Items

  • Please note that due to hygiene reasons earrings are strictly non-refundable and non-returnable.
  • All Personalised products are also non-refundable and non-returnable, please take care when specifying your personalised text.
How long does a return take?

Please allow time for your returned parcel to reach us. Refunds are processed only when the items are received and inspected. Refunds will then be made via the same method (or credit card) that original payment was made with – allow up to 5 working days for your refund to reach your account once processed. As mentioned previously, the cost of delivery to return the item will be covered by the customer and not refunded.

Still have a question?

Please contact us for more information.

Get in touch